Conditions
These regulations, hereinafter referred to as the Regulations, define the rules of sale on the platform www.pokewave.eu, hereinafter referred to as the Platform, which is owned by:
KapitaĆ Jutra Artur WoĆoszko
Ul. BiaĆobrzeska 15/173
02-370 Warszawa
Polska
Tel.: 794 798 941
[email protected]
NIP: 7010996192
Bank account Alior Bank SA (PLN):
47 2490 0005 0000 4500 8698 0596
Bank account Alior Bank SA (EUR):
PL04249000050000460044333137
By placing an order on the Platform, you accept the Regulations. We reserve the right to make changes to the Regulations. These changes become effective from the moment they are published on the Platform’s websites.
These Regulations, which we are handing over to you, will be extended / redrafted in the coming weeks. Its basic assumptions will remain unchanged. It will be refined to comprehensively regulate the issues that are important to you. Each time the regulations are changed, the user is asked to read and accept the new version of the regulations. If you do not accept it, you will not be able to shop on our website.
We are not bureaucrats, but the world is as it is, so we must maintain the standards required in this matter.
I. OFFER
The subject of sale are the articles presented on the Platform at the time of ordering.
All items are brand new or their condition is described in the product card.
We make every effort to ensure that the information contained on the Platform’s pages is up-to-date and consistent with the facts, but it is not guaranteed in any way. The images are intended to approximate the appearance of the products offered and may differ in details from the originals. The intended use of the products is specified only in the operating and application instructions.
The prices posted on the Platform’s pages are only an invitation to submit offers within the meaning of Article 71 of the Civil Code and do not constitute an offer within the meaning of Article 61 of the Civil Code. Prices are also subject to change at any time (e.g. due to changes in exchange rates or changes in producer prices). If such a change concerns goods ordered by the Platform Client, he is informed about such change and may cancel the order* *all above in accordance with EU law
The prices of the articles on the Platform are given in Euro and are gross prices. The given prices are valid while stocks in the producers’ warehouses and are subject to change. Dla uzyskania wiÄ ĆŒÄ cej oferty cenowej prosimy o kontakt z BOK (Biuro ObsĆugi Klienta).
II. PERMANENT PROMOTIONS
The basic promotion without a time limit is the “buy with pokewave even 10% cheaper” promotion.
Detailed terms and conditions of the promotion will be available soon.
Basic assumptions:
– purchases made by all customers in the current month increase the amount of discount that will be applied to all products in the following month
– for every 360 sold boosters, the discount increases by 0.4 p%, up to a 10% discount with a total sale on the site of 9000 boosters
– after exceeding the sales of 9,000 boosters in the current month, the discount in the next month remains at the level of 10%
– promotion without a time limit
– the current number of boosters sold in a given month and the current% return for the order can be found on the main page on one of the banners, and above each product on the page of each product in the store
III. ORDERS AND IMPLEMENTATION
Orders placed between 8-16 are implemented on the next business day. Delivery throughout the country takes place via a reputable courier company within 48 hours.
A prerequisite for registration on the Platform is providing true information. In the event of providing untrue data, the account will be deleted after verification. To make purchases on our Internet Platform, an e-mail address is required, which you set during registration on the Platform. In case of problems, our employees will provide you with all the necessary information and help you register on our Platform.
The condition for the contract is to provide an e-mail address, telephone number and details of the ordering person as well as the address or place of delivery.
By placing an order, the Platform sends an automatic reply to the e-mail address provided by the Customer. The sent order goes to execution. If necessary, the consultant contacts the customer by phone by calling the number indicated in the order. There is a possibility of partial execution of the order, if the Customer agreed to such a method of execution during the telephone contact. When the ordered products are completed, the consultant sends an e-mail to the customer informing that the goods are ready for shipment.
Accepting an order does not mean that it will be fully implemented. The lack of goods in the warehouse and the related extension of the waiting time will be notified to the customer.
We make every effort to ensure that the prices are as low as possible. Prices may change, and if this occurs during the execution of the order, the Customer will be notified and will have the right to cancel the order.
IV. SHIPPING AND DELIVERY COSTS
We do not offer free shipping if the order amount is exceeded.
Thus, we do not motivate to increase orders with often unnecessary items.
We prefer to provide you with attractive offers by other means.
We cover the costs of preparing the shipment and delivering it to the carrier. We are not responsible for delays caused by the courier’s negligence.
V. FORMS OF PAYMENT
We accept the following payment methods:
– prepayment to a bank account.
VI. COMPLAINTS AND RETURNS
All goods offered by us are brand new and covered by the manufacturer’s, distributor’s or importer’s guarantee, provided that the guarantee is granted for this goods.
We do not take responsibility for damages resulting from improper use of the goods.
If the delivered goods have defects, the Customer has the right to receive the goods with the defect removed (if we have one), or to replace it with a new one, free from defects. Determining a product defect requires a decision of the manufacturer, distributor or importer. In the event of a defect in the product, please, after prior telephone or e-mail contact, return the defective product to our mailing address, together with a photocopy of the invoice and the warranty card stamped by us. After obtaining the opinion of the manufacturer, distributor or importer, we will refund the purchase costs or replace the product with a product free from defects.
Complaints due to differences resulting from the appearance of the goods on the website, caused, for example, by different monitor settings, are not considered.
The customer has the right to return the received goods unchanged within 14 days from their release, in accordance with the Act of March 2, 2000 “On the protection of certain consumer rights and liability (…)”, Journal of Laws No. 22, item. 271. The return of the goods takes place only at the expense of the returning person.* *all above in accordance with EU law
The condition for accepting the return is that the goods remain complete and not deteriorated, taking into account the original packaging. Preparation, delivery and shipping costs are not refundable. The goods are returned at the expense of the buyer.
All parcels should be sent to our correspondence address.
We do not accept parcels sent to us by cash on delivery.
VII. DATA PROTECTION
In accordance with the Act of August 29, 1997 on the protection of personal data (Journal of Laws No. 133, item 883, as amended), we would like to inform you that the personal data provided by the customer will be protected against unauthorized access.* *all above in accordance with EU law
Personal data is collected only for the purposes of order fulfillment, customer service, marketing and accounting purposes. At the same time, we ensure that you have the right to inspect your data and correct it.
At any time, you can request to stop processing the personal data provided. Such a request should be sent by registered mail to the company’s address or submitted in person in writing.
At the same time, we ensure that the request made by phone, e-mail, personally or by mail to delete the given e-mail address from the list of customers will be considered at any time.
VIII. CONTACT WITH THE CUSTOMER
By accepting the regulations, you agree to receive commercial information to the e-mail address provided by me.
IX. OTHER INFORMATION
In matters not covered by these Regulations, the provisions of the Civil Code shall apply.* *all above in accordance with EU law
We are not responsible for failure to complete the order due to technical reasons (network malfunction, failure to deliver the parcel by a courier company or for reasons beyond our control).
We are not responsible for orders made by third parties using the e-mail address and password of the customer.
X. THE RIGHT TO WITHDRAW FROM THE CONTRACT
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.
To exercise the right to withdraw from the contract, you must inform us:
KapitaĆ Jutra Artur WoĆoszko
Ul. BiaĆobrzeska 15/173
02-370 Warszawa
Polska
Tel.: 794 798 941
[email protected]
NIP: 7010996192
Bank account Alior Bank SA (PLN):
47 2490 0005 0000 4500 8698 0596
Bank account Alior Bank SA (EUR):
PL04249000050000460044333137
of your decision to withdraw from this contract by an unequivocal statement (for example, a letter sent by post or e-mail).
You can use the model withdrawal form, but it is not obligatory.
In order to meet the deadline to withdraw from the contract, it is enough for you to send information regarding the exercise of your right to withdraw from the contract before the deadline to withdraw from the contract.
Consequences of withdrawal from the contract
In the event of withdrawal from this contract, we will refund all payments received from you, including the costs of delivering the goods (except for additional costs resulting from the method of delivery chosen by you other than the cheapest standard delivery method offered by us), immediately, and in any case no later 14 days from the date on which we were informed about your decision to exercise the right to withdraw from this contract. We will refund the payment using the same payment methods that you used in the original transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of this reimbursement. We may withhold the reimbursement until we receive the product (s) returned.
Please send back or hand over the product (s) to us immediately, and in any case no later than 14 days from the day on which you informed us of your withdrawal from this contract. The deadline is met if you send back the product (s) before the deadline of 14 days.
